InnoCore Advisory Group, hereinafter referred to as ‘InnoCore,’ ‘we,’ ‘us,’ or ‘our,’ is committed to respecting your privacy and choices. The privacy policy (hereinafter “Privacy Policy” or “Policy”) outlines our privacy practices regarding the Personal Information that we collect and process in compliance with applicable data privacy regulations.

Objective: This Privacy Policy aims to provide a summary of our privacy practices regarding the Personal Information we collect and process about you through various sources. Although the primary focus of this policy is on the data collected and processed through our websites that link to this Privacy Policy and their sub-domains (collectively referred to as “InnoCore Websites”), our adherence to the principles outlined below remains consistent across the organization with respect to personal data processing. Depending on the purposes of processing and your relationship with us as a data subject, we may provide additional customized privacy policies. The scope of this Policy covers the categories of personal data collected, how we use or process such data, who the recipients of such data are, and your associated rights under applicable laws, including how to exercise them. The applicability of the Privacy Policy is global; however, certain additional information may be relevant to you depending on the country where you reside.

Personal Information that We Process

1. Information Collected During Your Visit and Use of Our Websites: Includes Internet Protocol (IP) address, demographics, your computer’s operating system, device information, telemetry data, browser type, and information collected via cookies or similar tracking technologies. As a website visitor who merely browses our websites (including hosted content), without submitting any additional data, this is the most relevant paragraph for applicable data processing.
2. Personal and Contact Details: Such as name, title, email address, phone numbers, address, designation, company/organization, industry, location (city/country), and LinkedIn profiles/URLs (or similar professional datasets).
3. Login Credentials: Such as usernames and passwords, when you register for any of our services.
4. Audio-Visual Information: Such as photographs or images captured, video recordings (if enabled), when attending any of our events, webinars, etc.
5. Questions, Comments, or Feedback: As submitted by you, including any correspondence you have made with us.
6. Preferences: Relating to marketing communications, interest areas, subscription details, dietary preferences/allergies (in relation to events we may organize).
7. Additionally, we may collect certain data points based on the categories of data subjects and their relationship with us.

Sources of Personal Information

1. Direct Submissions, for example, through our Website forms, applications on our portals, or by contacting/emailing our official contacts.
2. InnoCore Employees
3. InnoCore Affiliates
4. Employers of Visitors and Contractors
5. Public Websites and Social Media: Including your publicly accessible profiles.
6. Suppliers, Vendors, and Service Providers
   
   

Use of Your Personal Information

1. Site Usability and Maintenance: To provide better usability, troubleshooting, and site maintenance.
2. Site Activity Analysis: To understand which parts of the website are visited and how frequently.
3. Account Management: To create your login credentials, where applicable, and to identify you once you register on our website.
4. Communication: To facilitate communication with you, including contacting you and responding to your queries or requests.
5. Content Tailoring: To offer curated content tailored to your preferences.
6. Marketing and Sales Communications: To enable marketing and sales-related communications and related purposes.
7. Event Invitations and Management: To invite you to events, seminars, and equivalent ceremonies organized by us and related purposes such as running marketing or promotional campaigns, including such promotions or publications on social media.
8. Publications and Testimonials: To publish testimonials and case studies.
9. Lead Generation and Management: To generate and maintain leads as part of our Customer Relationship Management database.
10. Data Analytics: To perform data analytics for providing a better user experience, enhance website performance, and achieve business objectives.
11. Business Operations Enhancement: To enhance and optimize our business operations, applications, systems, and processes, including operation and management of our communication assets and systems, ensuring and strengthening information security, maintenance of audit trail and associated records.
12. Legal Compliance and Security: To comply with applicable laws and other legal requirements, such as regulatory filings, record-keeping, and reporting obligations, cooperating with government-authorized inspections or requests, protecting our legal rights, and seeking remedies, including defending against any claims or engaging in legal proceedings, responding to subpoenas or court orders, and managing documentation for related purposes.

Legal Basis of the Processing

1. Contractual Necessity: We process your Personal Information when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., when you engage with us for receiving our services and offerings, or when managing the data of our employees to ensure the performance of their employment contract).
2. Legitimate Interests: We process your Personal Information when it is necessary for the purposes of a legitimate interest pursued by us or a third party (when these interests are not overridden by your data protection rights), such as when we need to understand your usage of our website and interaction with it, for generating your secure login credentials, or to optimize our processes.
3. Consent: We process your Personal Information with your consent. Where we process Personal Data based on consent, your consent is revocable at any time (e.g., when registering and inviting you for events organized by us, or for sharing our marketing-related communications with you).
4. Legal Obligations: We may process your Personal Information to comply with legal obligations, including applicable laws and protecting our legal rights, seeking remedies, and defending against claims.

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to fulfill the relevant purpose of processing, including the provision of any services to you, if applicable.

Data Recipients, Transfer, and Disclosure of Personal Information: InnoCore does not share your Personal Information with third parties for their direct marketing purposes. We share your Personal Information within: InnoCore or with any of its subsidiaries; Business partners; Service providers; Authorized third-party agents; or Auditors, and/or government authorities, where applicable.

Facilitating International Data Transfers: We may transfer Personal Information to countries outside of your country of residence, either to InnoCore group of companies or third parties, including to countries which have different data protection standards from those which apply in your country or region of residence. Our service providers are located globally; however, the primary locations are in the USA, Canada, Ecuador, Philippines, India, and the United Kingdom. Where we may transfer the data outside your country or region of residence, we shall take reasonable and appropriate steps in line with applicable laws while executing such transfer. Please contact us as set out below if you would like to obtain a copy of the methods used when executing such international transfer as per applicable laws. When required, InnoCore may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

Your Rights: Subject to the laws of your country, you may have certain rights as a data subject (including but not limited to the right to information, access, rectification, erasure, object, restriction of processing, the right to complain), relating to your Personal Information that we process. Where the data processing is based on your consent, you may withdraw your consent to the processing of any Personal Data at any time. This will not affect the lawfulness of any processing operation before your withdrawal. Your rights as a data subject may differ based on your applicable jurisdiction. Please refer to region-specific data privacy policies for more information on the same. For exercising your rights, we may need to request certain information from you for ascertaining your identity and confirming that you are entitled to exercise the same. You can exercise your rights by contacting us at privacy@innocoreadvisory.com. You can choose to update your InnoCore Marketing communications preferences by contacting us at privacy@innocoreadvisory.com

Data Security: At InnoCore, there exists a harmonious balance between governance, process, and technology, the combination of which has established InnoCore’s commitment to its clients and stakeholders. InnoCore adopts reasonable and appropriate security controls, practices, and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Information. Personal Information will not be retained for a period longer than necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law or for directly related legitimate business purposes. Personal Data that is no longer required to be retained as per legal and business requirements will be disposed of in a secure manner. If you are unhappy with how we safeguard your personal data, depending on the laws of the countries where you reside, you have the right to bring a complaint to your local data protection authority.

Linked Websites: Our privacy practices regarding Personal Information that we collect and store about you through our portals will be as per the privacy policy of those portals. InnoCore provides links to third-party websites and services. However, InnoCore is not responsible for the privacy policies, practices, or the contents of such third-party websites.

Children’s Privacy: InnoCore Websites, its associated products or services, and hosted content are not intended for use by children. As such, we do not knowingly solicit or collect personally identifiable information online from children without prior verifiable parental consent. If InnoCore learns that a child has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children, please contact us at privacy@innocoreadvisory.com.

How to Contact Us: If you have any questions regarding our privacy practices or this privacy policy, or to request this privacy policy in another format, please contact us at privacy@innocoreadvisory.com

Updates to This Privacy Policy: InnoCore may change the data privacy practices and update this privacy policy as and when the need arises, and the same will be made available on the website. However, our commitment to protect the privacy of website users will continue to remain.